OLR Bill Analysis
AN ACT CONCERNING ROOFING, WINDOW AND SIDING CONSUMER WARRANTIES AND POST-SALE WARRANTY WORK REIMBURSEMENT FOR POWER EQUIPMENT DEALERS.
This bill (1) sets certain payment conditions on warranties for residential roofing, window, and siding and (2) specifies that the warranty claims for farm, forestry, yard, and garden equipment include parts and hourly labor rates.
EFFECTIVE DATE: January 1, 2018
ROOFING, WINDOW, AND SIDING CONSUMER WARRANTY
The bill requires manufacturers or suppliers of residential roofing, window, or siding material who offer a consumer warranty for such material, to pay any claim made for materials and labor under the warranty within 30 days after they receive and approve the claim.
The manufacturer or supplier must approve or disapprove a claim within 30 days after receiving the claim. If a claim is not disapproved in writing by the 30th day after receipt, it is deemed to be approved and payment must be made by the manufacturer or supplier within 30 days after that.
Under the bill, a manufacturer or supplier that pays a consumer warranty, must pay the consumer the full price for any materials and the hourly labor rate the consumer was charged. The consumer must provide the price and rate in writing. The total amount payable for the claim must be equal to or less than the amount the consumer paid for the original purchase and installation.
FARM, FORESTRY, YARD, AND GARDEN EQUIPMENT WARRANTY
By law, for farm, forestry, yard, and garden equipment warranties, suppliers must pay any warranty claim made for parts and services within 30 days after they receive and approve the claim. The bill specifies that the supplier must pay the dealer the full retail price for any parts and the hourly labor rate the dealer charges consumers for non-warranty repair work for service.
General Law Committee
Joint Favorable Substitute