OLR Bill Analysis

sHB 5463

AN ACT CONCERNING PERIODIC REVIEW OF VIDEO PROVIDERS.

SUMMARY:

This bill requires the Department of Public Utility Control to conduct a performance review every two years of every person, entity, or company holding a cable TV certificate to review the state of the industry and to ensure compliance with applicable terms and conditions of their certificates. (There are three types of Cable TV certificates but the laws applying to the various providers are similar. ) The review may include issues such as customer service, community access support, management of outages, service to handicapped and low-income customers, and cooperation with the department. The reviews must be conducted as contested cases with the attorney general and the Office of Consumer Counsel as parties and include an opportunity for a hearing. The department may designate the applicable advisory councils as an intervenor in the case. There is a council for each franchise area and a statewide council.

EFFECTIVE DATE: July 1, 2010

COMMITTEE ACTION

Energy and Technology Committee

Joint Favorable Substitute

Yea

14

Nay

8

(03/18/2010)