Substitute House Bill No. 5605
Substitute House Bill No. 5605
PUBLIC ACT NO. 98-121
AN ACT CONCERNING COMMUNITY ANTENNA TELEVISION
COMPANIES.
Be it enacted by the Senate and House of
Representatives in General Assembly convened:
Section 1. Section 16-32a of the general
statutes is repealed and the following is
substituted in lieu thereof:
The Department of Public Utility Control
shall by regulation require public service
companies to file statements of their procurement
policies and practices WHENEVER THERE IS A
MATERIAL CHANGE TO SUCH POLICIES OR PRACTICES.
Where, after investigation, the department
determines that competitive bidding seems likely
to reduce procurement costs without impairing
quality, continuity or dependability of service or
the ability to respond to emergencies, the
department may, after notice and public hearing,
establish such regulations as it deems necessary
to provide for competitive bidding in appropriate
cases, but only if the contract price exceeds
fifty thousand dollars in each such case.
Sec. 2. Subdivision (1) of subsection (c) of
section 16-331 of the general statutes is repealed
and the following is substituted in lieu thereof:
(c) (1) [An officer] A REPRESENTATIVE of a
community antenna television company issued a
certificate of public convenience and necessity in
accordance with this section shall, twice a year,
arrange for and hold a meeting with the advisory
council established, in accordance with
regulations adopted by the department in
accordance with chapter 54, for the franchise area
served by such company.
Sec. 3. Subdivision (6) of subsection (d) of
section 16-331 of the general statutes is repealed
and the following is substituted in lieu thereof:
(6) Any community antenna television company
which applies to the department for the renewal of
a franchise shall: (A) Make available for public
inspection a copy of the company's proposal for
renewal at the town hall, each public library and
the primary senior center, as determined by the
[franchise's advisory council, within] CHIEF
EXECUTIVE OFFICIAL OF each municipality of its
franchise area and at the company's primary
customer service center and community access
facility, and (B) notify each subscriber of any
public hearing for a franchise renewal, which
notices shall be mailed BY FIRST CLASS MAIL to
each subscriber not less than fourteen days in
advance of any public hearing and shall state in
plain language the time, place, date, address and
subject matter of the hearing, and in boldface
print shall state that public participation is
encouraged. The notice shall also provide
information concerning the locations where the
company's proposal for renewal may be reviewed,
and shall not contain any billing, promotional or
extraneous information.
Sec. 4. Section 16-331a of the general
statutes is repealed and the following is
substituted in lieu thereof:
(a) As used in this section, "multichannel
video programming distributor" means a
multichannel video programming distributor, as
defined in 47 CFR 76.1300, as from time to time
amended, and includes an owner of [a video
dialtone platform, as defined in order 94-269 of
the Federal Communications Commission] AN OPEN
VIDEO SYSTEM, AS DEFINED IN 47 CFR 76.1500, AS
FROM TIME TO TIME AMENDED.
(b) Each company or organization selected
pursuant to subsection (c) of this section, in
consultation with the franchise's advisory
council, shall provide facilities, equipment, and
technical and managerial support to enable the
production of meaningful community access
programming within its franchise area. EACH
COMPANY SHALL INCLUDE ALL ITS COMMUNITY ACCESS
CHANNELS IN ITS BASIC SERVICE PACKAGE. Each
company or organization shall annually review its
rules, regulations, policies and procedures
governing the provision of community access
programming. Such review shall include a period
for public comment, a public meeting and
consultation with the franchise's advisory
council.
(c) If a community-based nonprofit
organization in a franchise area desires to assume
responsibility for community access operations, it
shall, upon timely petition to the department, be
granted intervenor status in a franchise
proceeding held pursuant to this section. The
department shall assign this responsibility to the
most qualified community-based nonprofit
organization or the company based on the following
criteria: (1) The recommendations of the advisory
council and of the municipalities in the franchise
area; (2) a review of the organization's or the
company's performance in providing community
access programming; (3) the operating plan
submitted by the organization and the company for
providing community access programming; (4) the
experience in community access programming of the
organization; (5) the organization's and the
company's proposed budget, including expenses for
salaries, consultants, attorneys, and other
professionals; (6) the quality and quantity of the
programming to be created, promoted or facilitated
by the organization or the company; (7) a review
of the organization's procedures to ensure
compliance with federal and state law, including
the regulations of Connecticut state agencies; and
(8) any other criteria determined to be relevant
by the department. If the department selects an
organization to provide community access
operations, the company shall provide financial
and technical support to the organization in an
amount to be determined by the department. On
petition of the Office of Consumer Counsel or the
franchise's advisory council or on its own motion,
the department shall hold a hearing, with notice,
on the ability of the organization to continue its
responsibility for community access operations. In
its decision following such a hearing, the
department may reassign the responsibility for
community access operations to another
organization or the company in accordance with the
provisions of this subsection.
(d) Each company or organization shall
conduct outreach programs and promote its
community access services. Such outreach and
promotion may include, but not be limited to (1)
broadcasting cross-channel video announcements,
(2) distributing information throughout the
franchise area and not solely to its subscribers,
(3) including community access information in its
regular marketing publications, (4) broadcasting
character-generated text messages or video
announcements on barker or access channels, (5)
making speaking engagements, and (6) holding open
receptions at its community access facilities.
(e) Each company or organization shall adopt
for its community access programming a scheduling
policy which encourages programming diversity.
Said scheduling policy shall include (1) limiting
a program, except instructional access and
governmental access programming, to thirteen weeks
in any one time slot when a producer of another
program requests the same time slot, (2)
procedures for resolving program scheduling
conflicts, and (3) other measures which the
company or organization deems appropriate. A
company or organization may consider the
availability of a substantially similar time slot
when making community access programming
scheduling decisions.
(f) In the case of any initial, transfer or
renewal franchise proceeding held on or after
October 1, 1990, the department may, on its own
initiative, in the first six months of the second,
fifth, [and] eighth AND ELEVENTH years of the
franchise term, review and evaluate the company's
or the organization's provision of community
access programming. The department shall conduct
such review or evaluation in any such proceeding
held on or after October 1, 1990, if the Consumer
Counsel or any interested party petitions the
department for such a review during the first six
months of the review year. During any such review
year, if an organization desires to provide
community access operations it shall petition the
department and the department shall follow the
procedures and standards described in subsection
(c) of this section in determining whether to
assign to the organization the responsibility to
provide such operations. No community access
programming produced using the facilities or staff
of an organization or company providing community
access operations shall be utilized for commercial
purposes without express prior written agreement
between the producer of such programming and the
organization or company providing community access
operations the facilities or staff of which were
used in the production of the programming. Such an
agreement may include, without limitation, a
provision regarding the producer and the company
or organization sharing any profit realized from
such programming so utilized. An organization
providing community access operations shall
consult with the company in the franchise area
prior to making such an agreement.
(g) No organization or company providing
community access operations shall exercise
editorial control over such programming, except as
to programming that is obscene and except as
otherwise allowed by applicable state and federal
law. This subsection shall not be construed to
prohibit such organization or company from
limiting the hours during which adult programs may
be aired. Such organization or company may consult
with the advisory council in determining what
constitutes an adult program for purposes of this
subsection.
(h) Upon the request of the Office of
Consumer Counsel or the franchise's advisory
council, and for good cause shown the department
shall require an organization responsible for
community access operations to have an independent
audit conducted at the expense of the
organization.
(i) Each company and nonprofit organization
providing community access operations shall report
annually to the department on or before February
fifteenth. [Such report shall include expenditures
on community access programming; outreach efforts
to involve the community in such programming; the
involvement of the franchise's advisory council in
such programming; the proposed and actual budgets
for the preceding year; the proposed budget for
the upcoming year; the number of channels
available for community access purposes during the
preceding year, their channel designations, and
other uses; a list of studio and portable
equipment available during the preceding year, its
age and condition; a list of equipment purchased
during the preceding year, its intended use, and
the basic specifications for each item; records of
any repair and maintenance of the equipment; a
list of training workshops held during the
preceding year, a description of the workshops
including dates, times, locations, and number of
users attending each workshop; cablecast logs for
community access channels, including the program
and the producer's name, date and time of
cablecast; studio and portable equipment use logs,
including user name, dates of use, purpose of use
and name of resulting program; records of
donations to the community access provider,
including moneys collected through the check-off
provision on subscriber bills; records of all
promotions undertaken regarding community access,
including print advertisements, public service
announcements and full-length programs produced
and cablecast on cable channels; public service
announcements broadcast on radio stations; bill
inserts or brochures mailed to subscribers and a
list of speaking engagements undertaken by
community access personnel, and such other matters
as may be determined by the department.] THE
DEPARTMENT SHALL ADOPT REGULATIONS, IN ACCORDANCE
WITH THE PROVISIONS OF CHAPTER 54, TO SPECIFY THE
INFORMATION WHICH SHALL BE REQUIRED IN SUCH
REPORT. SUCH INFORMATION SHALL BE NECESSARY FOR
THE DEPARTMENT TO CARRY OUT THE PROVISIONS OF THIS
SECTION.
(j) The advisory council shall review all
community access programming of a company or
organization within the franchise area which
programming has been the subject of a complaint.
(k) The department shall establish the amount
that the company or organization responsible for
community access operations shall receive for such
operations from subscribers and from multichannel
video programming distributors. The amount shall
be five dollars per subscriber per year, adjusted
annually by a percentage reflecting the increase
or decrease of the consumer price index for the
preceding calendar year, provided the department
may increase or decrease the amount by not more
than forty per cent of said amount for the
subscribers and all multichannel video programming
distributors within a franchise area after
considering (1) the criteria set forth in
subsection (c) of this section, (2) the level of
public interest in community access operations in
the franchise area, (3) the level of community
need for educational access programming, (4) the
level and breadth of participation in community
access operations, (5) the adequacy of existing
facilities, equipment and training programs to
meet the current and future needs of the franchise
area, and (6) any other factors determined to be
relevant by the department. Prior to increasing or
decreasing said amount, the department shall give
notice and opportunity for a hearing to the
company or multichannel video programming
distributor and, where applicable, the
organization responsible for community access
programming. The amount shall be assessed once
each year for each end user premises connected to
[a video dialtone network or platform] AN OPEN
VIDEO SYSTEM, irrespective of the number of
multichannel video programming distributors
providing programming over the [video dialtone
network] OPEN VIDEO SYSTEM. When the department
issues, transfers or renews a certificate of
public convenience and necessity to operate a
community antenna television system, the
department shall include in the franchise
agreement the amount that the company or
organization responsible for community access
operations shall receive for such operations from
subscribers. The department shall conduct a
proceeding to establish the amount that the
company or organization responsible for community
access operations shall receive for such
operations from multichannel video programming
distributors and the method of payment of said
amount. The department shall adopt regulations in
accordance with chapter 54 to implement the
provisions of this subsection.
(l) An organization assigned responsibility
for community access operations which organization
ceases to provide such operations shall transfer
its assets to the successor organization assigned
such responsibility or, if no successor
organization is assigned such responsibility, to
another nonprofit organization within the
franchise area selected by the department.
(m) On petition or its own motion, the
department shall determine whether a franchise
area is subject to effective competition, as
defined in 47 USC 543, as from time to time
amended. Upon a determination that a franchise
area is subject to effective competition, the
provisions of this section shall apply to
multichannel video programming distributors
operating in the franchise area, provided (1)
where multichannel video programming distributors
provide programming over a single [video dialtone
network or platform] OPEN VIDEO SYSTEM, the
provisions of this section shall apply jointly and
not separately to all such distributors providing
programming on the same [video dialtone network]
OPEN VIDEO SYSTEM, and (2) the provisions of
subsection (k) of this section shall apply to
multichannel video programming distributors
whether or not such distributors operate in a
franchise area subject to such effective
competition.
(n) NO COMMUNITY ANTENNA TELEVISION COMPANY OR
NONPROFIT ORGANIZATION PROVIDING COMMUNITY ACCESS
OPERATIONS SHALL REFUSE TO ENGAGE IN GOOD FAITH
NEGOTIATION REGARDING INTERCONNECTION OF SUCH
OPERATIONS WITH OTHER COMMUNITY ANTENNA TELEVISION
COMPANIES SERVING THE SAME AREA. NO SCHOOL OR
FACILITY OWNED OR LEASED BY A MUNICIPAL GOVERNMENT
THAT POSSESSES COMMUNITY ACCESS OPERATIONS
EQUIPMENT SHALL UNREASONABLY DENY INTERCONNECTION
WITH OR THE USE OF SUCH EQUIPMENT TO ANY SUCH
COMPANY OR NONPROFIT ORGANIZATION. AT THE REQUEST
OF SUCH A COMPANY OR NONPROFIT ORGANIZATION
PROVIDING COMMUNITY ACCESS OPERATIONS, THE
DEPARTMENT MAY FACILITATE THE NEGOTIATION BETWEEN
SUCH COMPANY OR ORGANIZATION AND ANY OTHER
COMMUNITY ANTENNA TELEVISION COMPANY REGARDING
INTERCONNECTION OF COMMUNITY ACCESS OPERATIONS.
Sec. 5. Subsection (g) of section 16-333 of
the general statutes is repealed and the following
is substituted in lieu thereof:
(g) The standards and procedures adopted
pursuant to this section, subsection (d) of
section 16-331, [subsection (b) of section
16-333d,] section 16-333f, subsection (a) of
section 16-333i and sections 16-333k to 16-333m,
inclusive, AS AMENDED BY THIS ACT, shall be
minimum standards of performance for community
antenna television companies and the Department of
Public Utility Control may adopt regulations in
accordance with chapter 54 establishing higher
standards of performance.
Sec. 6. Section 16-333c of the general
statutes is repealed and the following is
substituted in lieu thereof:
[(a) No person, association or corporation
which owns or operates a community antenna
television system in the state shall, as part of,
or in connection with, its operation of such
system, sell, lease or repair receiving equipment,
as defined in section 20-342, except community
antenna receiving equipment and directly
associated equipment other than television sets,
in the state.
(b)] Each community antenna television
company shall make available at cost, by a rental,
sales or instalment sales agreement, to each
subscriber who is deaf or hearing impaired,
equipment which receives and decodes closed
captions which are simultaneously broadcast with
video signals carried by the company.
Sec. 7. Section 16-333d of the general
statutes is repealed and the following is
substituted in lieu thereof:
[(a) The Department of Public Utility Control
shall give final approval or disapproval, in whole
or in part, to an interim rate increase granted to
a community antenna television company subject to
rate regulation not later than the expiration date
of the period of (1) sixty days after the
effective date of an interim rate increase granted
in accordance with the provisions of subsection
(d) of section 16-19, or (2) one hundred fifty
days, or one hundred eighty days if the period is
extended by the department, after the filing of
such company's rate application in accordance with
the provisions of subsection (a) of said section
16-19, whichever is earlier.
(b) Each community antenna television company
shall notify the department and each subscriber of
any planned increase in premium or basic service
rates not less than forty-five days before the
increase becomes effective.
(c)] The department may prohibit any
community antenna television company from
unreasonably discriminating among subscribers of
community antenna television service.
Sec. 8. Section 16-333e of the general
statutes is repealed and the following is
substituted in lieu thereof:
(a) As used in this section:
(1) "Basic service" means all signals of
domestic television broadcast stations provided to
any subscriber, except a signal secondarily
transmitted by satellite carrier beyond the local
service area of such station, regardless of how
such signal is ultimately received by the cable
system, any public, educational, and governmental
programming [required by the franchise to be
carried on the basic tier] and any additional
video programming signals or service added to the
basic tier by the cable operator;
(2) "Cable programming service" means any
video programming provided over a cable system,
regardless of service tier, including installation
or rental of equipment used for the receipt of
such video programming, other than (A) video
programming carried on the basic service tier as
defined in this section, (B) video programming
offered on a pay-per-channel or pay-per-program
basis, or (C) a combination of multiple channels
of pay-per-channel or pay-per-program video
programming offered on a multiplexed or
time-shifted basis so long as the combined service
(i) consists of commonly-identified video
programming, and (ii) is not bundled with any
regulated tier of service;
(3) "Premium service" means pay-per-channel
or pay-per-program services for which a subscriber
pays a fee in addition to the fees for basic
service and cable programming service; and
(4) "Video programming" means programming
provided by, or generally considered comparable to
programming provided by, a television broadcast
station.
(b) If premium, cable programming or basic
service to a subscriber is interrupted for more
than twenty-four continuous hours, such subscriber
shall receive a credit or refund from the
community antenna television company in an amount
that represents the proportionate share of such
service not received in a billing period, provided
such interruption is not caused by the subscriber.
(c) The Department of Public Utility Control
[, not later than January 1, 1985,] shall adopt
regulations in accordance with the provisions of
chapter 54, establishing a viewing time
reliability standard for community antenna
television companies and requiring such companies
to file with the department information on
premium, cable programming and basic service
interruptions not caused by subscribers. The
department shall approve a service interruption
adjustment clause to be superimposed on the
existing rate schedules of such companies. Such a
clause shall provide for a credit or refund from a
company to its subscribers if the level of service
during a month falls below the company's
reliability standard due to interruptions of
twenty-four hours or less.
[(d) Each community antenna television company
shall submit an annual report to the Department of
Public Utility Control setting forth the number of
customers of the company who subscribe to a
premium service which is made available directly
or indirectly by the company to its customers and
the amount of revenues derived by the company from
such premium service.]
Sec. 9. Subsection (a) of section 16-333f of
the general statutes is repealed and the following
is substituted in lieu thereof:
(a) Each community antenna television company
shall inform the Department of Public Utility
Control, each subscriber, the chairpersons of the
joint standing committee on energy and public
utilities and the chairperson of the company's
advisory council of any planned programming or
rate changes not less than [sixty] THIRTY days
unless otherwise required by federal law prior to
implementing such changes unless (1) such changes
are required by law to be made in less than
[sixty] THIRTY days or (2) the department
prescribes a longer or shorter notice period in
appropriate circumstances where such longer or
shorter notice period is in the best interest of
the company's subscribers. The company's advisory
council may hold an advisory public hearing
concerning the planned changes and may then make a
recommendation to the company prior to the planned
implementation date. The department shall adopt
regulations in accordance with chapter 54 to carry
out the purposes of this subsection.
Sec. 10. Section 16-333h of the general
statutes is repealed and the following is
substituted in lieu thereof:
(a) Each community antenna television
company, as defined in section 16-1, shall, not
later than the date it extends energized trunk and
feeder to all areas within its franchise territory
in which there are at least twenty-five
prospective subscribers per aerial plant mile of
extension and fifty prospective subscribers per
underground plant mile of extension, extend such
trunk and feeder to public and private elementary
and secondary schools in such franchise areas and
offer one instructional television channel as part
of its basic service. Each such company may
utilize such instructional television channel for
noninstructional television programming during any
time when the channel is not needed for
instructional programming. No such company shall
be required to offer the instructional television
channel on or after July 1, 1995, unless the joint
committee on educational technology, established
under section 10-4e, certifies to the Department
of Public Utility Control that educational
agencies in the company's franchise area have
utilized the instructional television channel to
provide, during the school year, an average of not
less than twenty hours per week of credit and
noncredit instructional programming, programming
supporting school curricula and programming for
professional development.
(b) The joint committee on educational
technology shall be responsible for the
utilization of instructional television channels
provided in whole or in part by community antenna
television companies.
[(c) Each community antenna television
company shall, on or before September 1, 1992, and
September first annually thereafter, notify each
superintendent of schools and the chief executive
officer of each public and private institution of
higher education within its franchise area of the
availability of the company's instructional and
public access channels. Such notice shall contain
a telephone number whereby such superintendent or
chief executive officer may obtain additional
information concerning the instructional and
public access channels.]
Sec. 11. Subsections (b) and (c) of section
16-333l of the general statutes are repealed and
the following is substituted in lieu thereof:
(b) Each such company shall provide each
subscriber with a description of the company's
billing practices at the time of the initial
subscription and at least annually thereafter.
Such description shall include billing period and
frequency, security deposit requirements, late
payment charges, returned check charges, credits
for service outages, pay-per-view billing
procedures, charges and billing procedures for the
use of addressable converters, traps or other
devices or services which enable subscribers to
voluntarily block transmission of specific
programming to their homes or places of business
and such other items as the Department of Public
Utility Control may require. Each company shall
file a copy of its billing practices with the
department and shall give notice to the department
and each subscriber not less than forty-five days
prior to implementing any changes in such
practices. Every bill to subscribers of a
community antenna television service shall contain
(1) the date on which any individually chargeable
service is rendered, (2) each rate or charge
levied, (3) the amount due for the current billing
period separate from any prior balance due, (4)
the specific date by which payment is due, (5)
such other items as the department may require,
(6) the company's telephone numbers, including any
toll-free numbers, (7) the Department of Public
Utility Control's consumer assistance telephone
number and (8) the mailing address of the
company's advisory council. Each company shall
provide each subscriber, quarterly, with a summary
of the procedures for resolving subscriber
complaints and for providing refund or credit for
service interruptions, pursuant to section
16-333e, and a notice indicating that, pursuant to
subsection (b) of section 16-333i, the company is
required to restore interrupted service not later
than twenty-four hours after being notified by a
subscriber that service has been interrupted. Each
bill insert or letter to subscribers, other than
promotional material, shall contain the company's
telephone numbers, including any toll-free numbers
or any other free calling option, as approved by
the department and the Department of Public
Utility Control's consumer assistance telephone
number. [Each company shall publish quarterly in a
newspaper, having a general circulation within
each municipality in the franchise area, the
mailing address of the company's advisory council,
the names of the company's advisory council's
members, a list of any vacancies on the advisory
council and a schedule of the advisory council's
meeting for the next quarter] EACH ADVISORY
COUNCIL, IN CONJUNCTION WITH THE COMPANY, SHALL
NOTIFY SUBSCRIBERS OF THE TIME AND PLACE OF ANY
UPCOMING ADVISORY COUNCIL MEETING, OF ANY
VACANCIES THAT MAY EXIST ON THE ADVISORY COUNCIL
AND OF THE NAME OF THE COUNCIL CHAIRPERSON AND
ADDRESS OF THE ADVISORY COUNCIL. THE NOTIFICATION
MAY BE PROVIDED VIA THE COMMUNITY ANTENNA
TELEVISION SYSTEM AT A SUFFICIENT FREQUENCY THAT
SUBSCRIBERS MAY REASONABLY BE EXPECTED TO BECOME
AWARE OF THE MEETING OR BY PUBLISHING ON A
QUARTERLY BASIS THE INFORMATION IN A NEWSPAPER
HAVING GENERAL CIRCULATION WITHIN EACH
MUNICIPALITY IN THE FRANCHISE AREA.
(c) No community antenna television company
shall issue a bill which contains a statement that
payment is due upon receipt. The payment due date
of any subscriber's bill shall be no earlier than
twenty-five days after the issue date of such
bill. No community antenna television subscriber's
account shall be considered delinquent until at
least twenty-five days have elapsed from the
billing date contained in the subscriber's bill.
No community antenna television company may impose
a late charge or terminate service on account of
nonpayment of a delinquent account less than
forty-five days from the original billing date. In
order to [impose a late charge or] terminate
service, a company shall first give notice of such
delinquency and impending [late charge or]
termination at least fifteen days prior to the
imposition of the proposed late charge or the
termination, by first class mail addressed to the
subscriber. The fifteen-day period shall commence
from the date the notice is mailed, provided no
notice may be mailed until at least thirty days
have elapsed from the billing date contained in
the subscriber's bill. No such company may impose
a late charge greater than eight per cent per
annum of the balance due or any such rate as
determined by the department. Any returned check
charge imposed by such company shall be reasonably
related to the company's actual cost of processing
returned checks.
Sec. 12. Section 16-333m of the general
statutes is repealed and the following is
substituted in lieu thereof:
[(a) Each community antenna television
company shall notify the Department of Public
Utility Control and each subscriber of any planned
increase in any charge imposed by the company for
installation or upgrade of service, reconnection,
additional outlets, service visits, equipment
rental, purchase and replacement, or any other
service-related charge not less than forty-five
days before the increase becomes effective.
(b)] No charge may be imposed by any such
company in any case where a subscriber requests a
total disconnection [or a downgrade] of service.
NO CHARGE THAT EXCEEDS THE COST TO THE COMPANY MAY
BE IMPOSED BY ANY SUCH COMPANY IN ANY CASE IN
WHICH THE SUBSCRIBER REQUESTS A DOWNGRADE OF
SERVICE. The subscriber, after the date of his
request for disconnection or downgrade, shall not
be required to pay for any service in the case of
a total disconnection or any service option
requested to be eliminated, unless the subscriber
prevents the company from disconnecting service
within a reasonable time.
Sec. 13. Section 16-333n of the general
statutes is repealed and the following is
substituted in lieu thereof:
If a community antenna television company, as
defined in section 16-1, reduces the programming
selection of a basic or premium service package,
without providing notice to the Department of
Public Utility Control, as required in [sections
16-333d and] SECTION 16-333f, AS AMENDED BY THIS
ACT, it shall provide customers with a credit for
failing to provide the cable programming package
or selection as advertised or represented to the
customer. Such credit shall be equal to the pro
rata cost to the subscriber of the programming
removed from the basic or premium package and the
amount of such credit shall be submitted to and
approved by the Department of Public Utility
Control and shall continue until such time as the
company complies with statutory notice
requirements.
Sec. 14. Section 16-333j of the general
statutes is repealed.
Approved May 27, 1998