House Bill No. 6330
House Bill No. 6330
PUBLIC ACT NO. 97-11
AN ACT CONCERNING NOTICE OF TERMINATION OF UTILITY
SERVICE.
Be it enacted by the Senate and House of
Representatives in General Assembly convened:
Subsection (a) of section 16-262d of the
general statutes is repealed and the following is
substituted in lieu thereof:
(a) No electric, gas, telephone or water
public service company, and no municipal utility
furnishing electric, gas or water service may
terminate such service to a residential dwelling
on account of nonpayment of a delinquent account
unless such company or municipal utility first
gives notice of such delinquency and impending
termination by first class mail addressed to the
customer to which such service is billed, at least
thirteen calendar days prior to the proposed
termination, except that if an electric or gas
public service company or municipal utility
furnishing electric or gas service has issued a
notice under this subsection but has not
terminated service prior to issuing a new bill to
the customer, such company or municipal utility
may terminate such service ONLY after mailing the
customer an additional notice of the impending
termination, ADDRESSED TO THE CUSTOMER TO WHICH
SUCH SERVICE IS BILLED EITHER (1) BY FIRST CLASS
MAIL AT LEAST THIRTEEN CALENDAR DAYS PRIOR TO THE
PROPOSED TERMINATION OR (2) by certified mail, at
least seven calendar days prior to the PROPOSED
termination. [In no event shall such company or
municipal utility terminate service prior to the
date of the proposed termination in the initial
termination notice.] IN THE EVENT THAT MULTIPLE
DATES OF PROPOSED TERMINATION ARE PROVIDED TO A
CUSTOMER, NO SUCH COMPANY OR MUNICIPAL UTILITY
SHALL TERMINATE SERVICE PRIOR TO THE LATEST OF
SUCH DATES. For purposes of this subsection, the
thirteen-day [period] PERIODS and seven-day period
shall commence on the date such notice is mailed.
If such company or municipal utility does not
terminate service within one hundred twenty days
after mailing the initial notice of termination,
such company or municipal utility shall give the
customer a new notice at least thirteen days prior
to termination. Every termination notice issued by
a public service company or municipal utility
shall contain or be accompanied by an explanation
of the rights of the customer provided in
subsection (c) of this section.
Approved April 18, 1997