APPENDIX A
Legislative Program Review and Investigations Committee
Survey of Licensed Child Care Providers
Family Day Care Homes (n=231)
Provider Information
1. How long have you been a licensed child care provider in Connecticut? _9_ Years (avg.) (n=227)
General Technical Assistance Information
2. Using the list below, which best describes the reason for your most recent technical assistance from the Department of Public Health child care regulation staff? (please check one) (n=228)
10% A. Part of an initial inspection to receive your license
62% B. Part of a two-year inspection or a spot inspection
2% C. Requested by provider outside of the normal inspection process
1% D. Office meeting with DPH licensing staff
1% E. Group workshop or statewide forum offered by DPH
15% F. Phone call made to the DPH helpdesk
9% G. Other (please describe)___________________________________________________
3. Using your answer to Question 2, on what date did you receive technical assistance (n= 171)
Less than 1 year = 58% 1-2 years = 37% 2+ years = 5%
4. Using your answer to Question 2, please rate the following:
|
Service |
Agree |
Somewhat Agree |
Somewhat Disagree |
Disagree |
|
4a. The technical assistance received helped me attain or maintain state child care regs. (n=222) |
87% |
9% |
1% |
3% |
|
4b. DPH child care staff demonstrated a thorough knowledge of child care regs. (n=220) |
87% |
11% |
1% |
1% |
|
4c. The technical assistance received from DPH clarified state child care regulations (n=216) |
84% |
14% |
1% |
1% |
|
4d. DPH explained what the relevant regulations required, the purpose behind the regulations, and ways to ensure compliance (n=216) |
83% |
13% |
2% |
2% |
|
4e. DPH child care staff was courteous (n=223) |
91% |
7% |
1% |
1% |
5. Based on your overall experience, is the proper amount of technical assistance being offered by DPH child care staff to help you attain/maintain compliance with state child care regs? (n=224) Yes (91%) No (9%)
5a. If NO, please describe the area(s) you would like to see DPH provide more technical assistance: _________________________________________________________________________________
_________________________________________________________________________________
6. Overall, is the quality of the technical assistance offered by DPH child care staff sufficient to meet your needs to comply with state child care regulations? (n=226) Yes (92%) No (8%)
6a. If NO, please describe what effort(s) DPH should implement to increase the quality of its technical assistance to providers: ______________________________________________________
_________________________________________________________________________________
7. Have there been times within the past year that you've been given conflicting or inaccurate information by DPH child care staff as to the regulatory requirements for providers? (n=224) Yes (12%) No (88%)
7a. If YES, please explain ____________________________________________________________
8. What efforts would you like to see DPH implement to help ensure consistent and accurate information is given to providers regarding child care regulations? ___________________________________________
_______________________________________________________________________________________
Other
9. Are you aware that DPH child care staff conduct workshops for groups of 10 or more on various issues affecting providers, including explaining state regulations? (n=208) Yes (68%) No (32%)
10. Are you aware that DPH has a help desk that child care providers can call (using a toll-free telephone number) for assistance with child care regulatory/licensing questions? (n=212) Yes (80%) No (20%)
11. Please provide any additional suggestions you have on ways DPH can improve the technical assistance services it offers to child care providers:
Legislative Program Review and Investigations Committee
Survey of Licensed Child Care Providers
Child Day Care Centers and Group Day Care Homes (n=122)
Provider Information
1. How long have you been a licensed child care provider in Connecticut? __16_ Years (avg.) (n=121)
General Technical Assistance Information
2. Are you aware that the Department of Public Health is required by law to provide technical assistance to licensed child care centers and group day care homes in Connecticut? (n= 120) Yes (75%) No (25%)
3. Using the list below, which best describes the reason for your most recent technical assistance from the Department of Public Health child care regulation staff? (please check one) (n=117)
12% A. Part of an initial inspection to receive your license
53% B. Part of a two-year inspection or a spot inspection
7% C. Requested by provider outside of the normal inspection process
1% D. Office meeting with DPH licensing staff
1% E. Group workshop or statewide forum offered by DPH
21% F. Phone call made to the DPH helpdesk
6% G. Other (please describe)___________________________________________________
4. Using your answer to Question 3, on what date did you receive technical assistance ______________
Less than 1 year = 82% 1-2 years = 17% 2+ years = 1%
5. Using your answer to Question 3, please rate the following:
|
Service |
Agree |
Somewhat Agree |
Somewhat Disagree |
Disagree |
|
5a. The technical assistance received helped me attain or maintain state child care regs. (n=114) |
76% |
15% |
4% |
4% |
|
5b. DPH child care staff demonstrated a thorough knowledge of child care regs. (n=114) |
73% |
19% |
4% |
4% |
|
5c. The technical assistance received from DPH clarified state child care regulations (n=115) |
64% |
22% |
8% |
6% |
|
5d. DPH explained what the relevant regulations required, the purpose behind the regulations, and ways to ensure compliance (n=114) |
59% |
26% |
6% |
9% |
|
5e. DPH child care staff was courteous (n=117) |
82% |
14% |
2% |
3% |
6. Based on your overall experience, is the proper amount of technical assistance being offered by DPH child care staff to help you attain/maintain compliance with state child care regulations? (n=118)
Yes (78%) No (22%)
6a. If NO, please describe the area(s) you would like to see DPH provide more technical assistance: _________________________________________________________________________________
_________________________________________________________________________________
7. Overall, is the quality of the technical assistance offered by DPH child care staff sufficient to meet your needs to comply with state child care regulations? (n=118) Yes (80%) No (20%)
7a. If NO, please describe what effort(s) DPH should implement to increase the quality of its technical assistance to providers: _________________________________________________________________________________
_________________________________________________________________________________
8. Have there been times within the past year that you've been given conflicting or inaccurate information by DPH child care staff as to the regulatory requirements for providers? (n=117) Yes (25%) No (75%)
8a. If YES, please explain ____________________________________________________________
9. What efforts would you like to see DPH implement to help ensure consistent and accurate information is given to providers regarding child care regulations? ___________________________________________
_______________________________________________________________________________________
10. Do you use your required consultants to help attain/maintain child care regulatory requirements? (n=103)
Yes (75%) No (25%) (if no, skip to Q. 12)
11. In general, how would you rate the overall quality of your consultants as it relates to helping you attain/maintain state child care regulatory requirements? n=(79)
|
Excellent (46%) |
Good (47%) |
Fair (6%) |
Poor (1%) |
Other
12. Are you aware that DPH child care staff conduct workshops for groups of 10 or more on various issues affecting providers, including explaining state regulations? (n=119) Yes (41%) No (59%)
13. Are you aware that DPH has a help desk that child care providers can call (using a toll-free telephone number) for assistance with child care regulatory/licensing questions? (n=120) Yes (71%) No (29%)
14. Please provide any additional suggestions you have on ways DPH can improve the technical assistance services it offers to child care providers: