The mission of the Quality Assurance Subcommittee of the Medicaid Managed Care Council is to provide recommendations to the Council to ensure quality health care for Medicaid Managed Care and related populations.

The Subcommittee serves as a forum for concerns regarding quality of service delivery in the program and advises the Department of Social Services (DSS) and its independent quality assurance contractor, CPRO. The Subcommittee advises on subjects and methods of investigation into problems that arise and suggests solutions. The Subcommittee also works with managed care organizations and DSS to develop effective data systems, internal quality assurance plans and grievance procedures.

The Subcommittee is chaired by Paula Armbruster. She can be contacted at the Yale Child Study Center, 230 South Frontage Rd., New Haven CT 06510, (203) 785-6252. FAX (203) 737-5455, or e-mail Paula.Armbruster@Yale.edu