Connecticut
Medicaid Managed Care Council

Legislative Office Building Room 3000, Hartford CT 06106
(860) 240-0321 Info Line (860) 240-8329 FAX (860) 240-8307
www.cga.state.ct.us/ph/medicaid 


         
Meeting Summary: June 27, 2003

(Next meeting: Friday, July 18, 2003 at 9:30 AM)

Present:  Sen. Toni Harp (Chair), Rep. David McCluskey, David Parrella (DSS), Thomas Deasey (Comptrollers Office), Naida Arcenas (Representing DCF), Jeffrey Walter, Dr. Wilfred Reguero, Dr. Edward Kamens, Dr. Alex Geertsma, Doreen Elnitsky, Henry Goldstein (ValueOptions), Janice Perkins (Health Net), Lisa Sementilli.

Also present:  William Diamond (ACS), Sylvia Kelly (CHNCT), Joan Morgan (Preferred One), Paula Smyth (Anthem), Dr. Kurt Koral (CSDA), Jody Rowell (Child Guidance Clinics), Paula Armbruster (QA Chair), Maureen Mullen, Kristen Dowdy (CT HUSKY Infoline), Mary Alice Lee (Children’s Health Council), M. McCourt (Council staff).

 

Quality Assurance Subcommittee Adolescent Health

Paula Armbruster (QA Chair) and Maureen Mullen (Adolescent Health Work Group) reviewed the recommendations presented at the May meeting. The Council acceptance of the report recommendations was moved and seconded, followed by discussion:

 

The Council voted to accept the recommendations with no voice vote dissensions or abstentions.  Sen. Harp thanked the subcommittee work group and DSS for their work with the Council and QA subcommittee in initiatives to improve the quality of adolescent health care in the HUSKY program.

 

Department of Social Services Report:

US District Court Decision on Adult HUSKY enrollment

On May 29, 2003 the Federal District Judge dismissed the complaint, ruling in favor of the State, basing the decision on review of Congressional legislative history regarding the intent of the provision of transitional benefits (TMA) to those with earned income.  Judge Chatigny concluded that Congress intended the TMA benefits be applied to clients with increased earnings above the state assistance standards derived from employment.  The TMA benefits did not apply when a state reduced the assistance standards, as CT did in reducing the level from 150% to 100%FPL, resulting in over 20,000 clients’ with income above the new level.  Judge Chatigny also found that the DSS had taken reasonable steps to determine the eligibility for all clients affected by the injunction request, for other Medicaid coverage groups.  Subsequent to the ruling the DSS:

 

The projected savings were based on PA 03-2 new eligibility rules that targeted about 23,000 adults, of which the number is now 18,655.  The assumption is that the savings will not be realized.  The DSS was asked if this would contribute to the Department budget shortfall; the DSS will provide Sen. Harp with a more detailed variance report.

 

Toward the end of the Council meeting the DSS announced that the Second Circuit Court of Appeals issued an injunction pending the appeal (that focuses on TMA only) that will prevent the DSS from closing eligibility for HUSKY adults with earned incomes over 100%FPL.  The Court will hold a hearing August 4, 2003.  The DSS now needs to reinstate those members with earned income. The DSS will make daily enrollment files available to MCOs.  A file of those clients with unearned income that can be legitimately closed will be created in another week and sent to the MCOs.

 

CT Federal Matching Funds

The Department was asked to briefly describe the CT federal assistance changes resulting from Congressional budget provisions of 20 billion dollars to states:

Council comments included concerns about:

·        The diminishing DSS staff that can adversely impact effective monitoring of the HUSKY and other Medicaid programs and impede the development of  new waivers.  Sen. Harp noted that staffing deficiencies have been an ongoing problem that is getting worse, in that even when dollars were put in the state budget for the Department, the positions were frozen.

·        Rep. McCluskey commented that the additional federal dollars would be used to retire the DSS deficiencies as part of the budget process, yet the CT Governor was against the FMAP increase to states, rather promoting enhanced state program flexibility through Medicaid block grant reform.

Sen. Harp commented that the issues of the economy and the associated pain is not really felt in this building or among Council representatives; however the pain of the economic issues and choices is very real “on the street”.

 

Husky Infoline Call Data

The Department was asked to provide an overview of the call volume and type of calls to the CT HUSKY Infoline (1-877-CT HUSKY, options #1 & #3) during the July-December 2002 period and the January-April 2003 period, in light of program changes. Kristin Dowdy provided the information that was deferred from the May 9 meeting agenda.

Call Volume Description

 

7/1/02-12/31/02

1/01/03-4/30/03

Call volume chg from last period 01

>10% 20,784 calls (3464/mo)

>32% to 14,853 (3713/mo)

Outgoing calls

8595 (1433/mo)

>46% to 8410 calls (2103/mo)

Applications mailed

7281

4069

Total % Info/referral type calls:

83% (17,950)  (2992/mo)

71% (10,552)  (2638/mo)

   General HUSKY Info

78% (14,049 )

71% (8196)

    Non-HUSKY Ins. Options

12% (2,127)

13% (1350)

   Other Needs (i.e., Housing, child care)

 

10% (1774)

 

10% (1006)

 

Access To Care Calls

 

HUSKY A (7-12/02)

HUSKY A (41-4/03)

HUSKY B (7-12/02)

HUSKY B (1-4/03)

% of all calls for access issues

 

14% (2,947) (491/m)

 

23% (3371) (843/m)

 

4% (590)

 

Maintenance of coverage*

 

34% (1007) (168/m)

 

48% (1009) (252/m)

 

34% (1007)

 

270 calls

Dental Issues

13% (386) (64/m)

12% (402) (100/m)

11% (37)

38 calls

Primary Care Issues

11% (323)

10% (327)

NA

NA

Billing

96%( 288) (pt billed for services, etc)

 

7% (247)

11% (40) (i.e. med bills, premiums)

 

60 calls

Pharmacy**

8% (222)

6% (194)

3% (12)

NA

ELIGIBILITY Calls

 

 

 

 

HUSKY A

239

320

 

 

HUSKY A & B***

30 calls

42 calls

 

 

HUSKY B Elig.

 

 

30 calls

36 calls

*Included assistance obtaining health plan medical card, plan information, address/income changes)

** HUSKY A, >60% (151 calls) involved difficulty obtaining prescription at the pharmacy, may be due in part to prior authorization process.

*** Calls generally involved application/renewal referred back & forth between HUSKY A & B.

 

Given the different time frames of 6 months (2002) and 4 months (2003) it is notable that the incoming & outgoing calls per month were increased in 2003.  The percent of calls involving access issues was greater in 2003 as well.  The Dental access calls are more prominant in HUSKY A and are more frequent than calls about obtaining medications at the pharmacy.  Ms Dowdy stated their staff contacts the client’s primary provider or the pharmacy to reinforce the temporary supply in the DSS/MCO contract provision for those HUSKY members requiring assistance to obtain medication.

 

Claims Lag Report

Lee VanderBaan (DSS) reviewed the report for the first quarter 2003.  The reports track the timeliness of payment of ‘clean’ claims.  There is no contractual provision at this time to quantify denied claims and the outcome of the reprocessing of such claims.

Claims paid in 0-45 days:

 

Anthem BCFP

CHNCT

Preferred One

Health Net

Total Pd or in Process

 

636,173 (99.7%)

 

189,187 (99.9%)

 

53,486 (99.2%)

 

540,835 (99.5%)

Total paid

625,242 (98%)

175,406 (92.6%)

48,910 (91%)

517,147 (95%)

% MCO Paid

58 %

47.6%

42.5%

35.4%

% Vendor Paid

40%

45.1%

48.3%

60%

 

Council members commented that the issue is not the timely payment of ‘clean’ claims, rather the denied claims, reprocessing time for these claims, the % paid and reasons for denials.  The Council approved without dissenting voice vote, a recommendation to the DSS that the DSS collect and report on claims denials, reprocessing time for these claims and the % paid and reasons for the claims denials.  The council staff will provide DSS with a collection form for this data collection.

 

Other

The DSS was asked to comment on the MCO capitation rate adjustment for the pharmacy $1 co-pay for HUSKY adults and Medicaid optional services.  The Department stated data is currently being collected from the MCOs on these services, which will be part of the contract/rate negotiations.  Prospective/retrospective rate adjustment decisions have yet to be made.  The DSS will provide information on this at the July Council meeting.  Rep. McCluskey commented that including the co-pays in the rate adjustment will make it difficult to identify actual cost savings specific to the co-pays that can be compared to the projected budgetary savings.  Sen. Harp commented that we might not know if this (the co-pay) actually saves dollars or impacts clients in light of the savings.

 

The BH ASO vendor has not been announced.  The Department has not heard of any delay in initiating the BH carve out, still scheduled for July 1, 2004, due to the delay in the vendor selection.

 

The DSS was requested to provide the Council with information on the configuration of the dental carve out rates that include the administrative cost savings (one ASO) and profit margins reported by the risk-based dental subcontractors.

 

HUSKY Enrollment

William Diamond reported on the June HUSKY enrollment numbers:

 

 

July02

Aug02

Sept02

Oct02

Nov 02

Dec 02

Jan 03

Feb 03

Mar03

Apr03

May03

Jun03

Total HUSKY A

 

277,458

 

278,699

 

280,222

 

282,798

 

285,044

 

287,241

 

289,333

 

291,016

 

295,420

 

297,303

 

299,057

 

294,331

A Adults

80,821

81,451

82,077

83,228

84,394

85,172

85,950

86,768

88,836

88,823

90,433

88,811

A<19

196,637

197,248

198,145

199,570

200,650

202,069

203,383

204,248

206,584

208,480

208,624

205,520

HUSKY B

 

13,145

 

13,185

 

13,460

 

13,572

 

13,928

 

13,942

 

14,153

 

14,292

 

14,352

 

14,493

 

14,617

 

14,665

 

Total HUSKY A & B enrollment dropped by 4678 clients from May to June; of these approximately 35% were adults, 66% HUSKY A <19 years. The latter group may represent children discontinued because of the elimination of continuous eligibility.  Many of these children remain eligible for HUSKY A or B but may not have renewed their applications.

 

Of the number of processed applications in April/May, about 500 less were processed in May 2003. In both months approximately 53-57% of the applicants were referred to HUSKY A and over 60% of the remaining applications were approved.

 

Sen. Harp requested information on the impact of the elimination of presumptive eligibility (PE).  The DSS noted that some applicants granted PE do not follow up by submitting the full application within 60 days.  The Department agreed to provide this information and the impact on DSS of the PE process on the Department at the July meeting.

 

Children’s Health Council

Mary Alice Lee summarized the utilization data for FY 02 for dental, ambulatory care and asthma:

 

Report

 (FFY01: 10/1/00-9/30/01)**

 (FFY 02: 10/1/01-9/30/02)

Dental

 

 

Any dental care*

45%

47%

Preventive care

35%

38%

Treatment

20%

21%

* Utilization rates are similar, but > kids were seen (10,000) compared to the previous year

** Information taken from previous CHC reports

 

Ambulatory Care

FFY 01

FFY 02

Any ambulatory care

82.4%

?

Well child

49%

53%

No Ambulatory Care

17.6%

15%

 

 

Asthma

FFY 01

FFY 02

Prevalence

9.4%

8.1%

Children with > 1 office visit

48%

48%

ED visit

28%

26%

Hospitalized

5%

4%

F/U visit 2 wks of ED visit

20%

16%

F/U visit in 4Wks of ED visit

24%

36%

F/U 2 wks of hospital

41%

46%

F/U 4 wks of hospital

44%

52%

 

Council discussion:

Quarterly Report

The Council first quarter 2003 report was accepted without correction.

 

The Medicaid Council will meet Friday July 18, at 9:30 AM.

 

Addendum:  The Children’s Health Council provided information on the reasons for ED and hospital discharges for 2001-02:

Emergency Care

Hospital Discharges

Injuries (27%)

Mental disorders (48%)

Respiratory system (21%)

Other diagnoses (16%)

Nervous system (12%)

Respiratory system (12%)

Ill-defined conditions (14%)

Pregnancy, childbirth (11%)

Infectious conditions (8%)

Injuries (7%)

Digestive system (4%)

Digestive system (3%)

Skin, subcutaneous tissue (4%)

Ill-defined conditions (3%)

Other Diagnoses (10%)