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The ITS Help Desk is chartered
with providing a single point of contact for computer services at the General Assembly. The Help Desk
provides assistance for customers experiencing problems with any aspect of the CGALITES computer network.
The PC/LAN group selects, implements,
and maintains the equipment that runs the CGALITES computer network. This group is also responsible
for the deployment of laptop and desktop systems throughout the General Assembly.
The Application Development group
develops and supports all applications used in the Connecticut General Assembly, including the Connecticut
General Assembly Legislative Information Technology Enterprise Services (CGALITES) Intranet and Internet.
The ITS Training Room is located on the west side
of the Capitol basement. The training room is equipped with 8 desktop computers, 5 laptop computers
and a variety of multimedia components. More than 100 courses per year are taught on a wide range of
information technology subjects.
The IT Architecture team is a
research and development group that sets its sights on the future of information technology in the Legislature.
This team facilitates the integration of all the other ITS groups in order to maximize productivity
and innovation in current and future projects.
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