OLR Research Report


December 22, 2004

 

2004-R-0893

LOCAL SOCIAL SERVICE DEPARTMENTS

By: Robin K. Cohen, Principal Analyst

You asked which municipalities have separate social services departments. You also asked us to select a few Fairfield County towns with these departments and population sizes similar to Greenwich (61,000 in 2003) and report on the types of services they provide. For these towns, we have also included median household income information that, in addition to population size, could be an indicator of a community’s need for social services. Greenwich household median income in 1999 was $ 99,086.

SUMMARY

According to a 2003 survey by the Connecticut Local Administrators of Social Services (CLASS), 127 municipalities (75%) had separate social services/human services departments. The remaining 42 towns made referrals for these services, usually to the closest Department of Social Services (DSS) office or a community action agency, to name just two.

Only two of the 23 Fairfield County towns have populations that are within 23,000 people of Greenwich’s 61,000 and separate social services departments: Danbury and Fairfield. The services these departments offer range from counseling, to job search skills, to referrals to state, federal, and community resources.

TOWNS WITH SEPARATE SOCIAL SERVICES/HUMAN SERVICES DEPARTMENTS

Table 1 indicates which of Connecticut’s 169 towns have separate social services departments. Please note that Hartford (pop. 124,000), which does not have a separate department, contracts with a number of community providers for many social services. It also has separate departments that serve the elderly and youth. Likewise, Meriden, a city of 58,200, offers social services under a larger, umbrella Department of Health and Human Services. Other towns that reported not having these departments could have similar arrangements.

Table 1: Municipalities with Separate Social Services Departments

Town

Social Services Department

Andover

Yes

Ansonia

No

Ashford

No

Avon

Yes

Barkhamsted

No

Beacon Falls

No

Berlin

Yes

Bethany

Yes

Bethel

Yes

Bethlehem

No

Bloomfield

Yes

Bolton

Yes

Bozrah

No

Branford

Yes

Bridgeport

Yes

Bridgewater

No

Bristol

Yes

Brookfield

Yes

Brooklyn

No

Burlington

Yes

Canaan

Yes

Canterbury

No

Canton

Yes

Chaplin

No

Cheshire

Yes

Chester

Yes

Clinton

Yes

Colchester

Yes

Colebrook

No

Columbia

Yes

-Continued-

Town

Social Services Department

Cornwall

Yes

Coventry

Yes

Cromwell

Yes

Danbury

Yes

Darien

Yes

Deep River

No

Derby

No

Durham

Yes

East Granby

Yes

East Haddam

No

East Hampton

Yes

East Hartford

Yes

East Haven

Yes

East Lyme

No

East Windsor

Yes

Eastford

No

Easton

Yes (PT)

Ellington

Yes

Enfield

Yes

Essex

Yes

Fairfield

Yes

Farmington

Yes

Franklin

Yes

Glastonbury

Yes

Goshen

No

Granby

Yes

Greenwich

Yes

Griswold

Yes

Groton

Yes

Guilford

Yes

Haddam

Yes

Hamden

Yes

Hampton

No

Hartford

No

Hartland

Yes

Harwinton

Yes

Hebron

No

Kent

Yes

Killingly

No

Killingworth

Yes

Lebanon

Yes

Ledyard

Yes

Lisbon

No

-Continued-

Town

Social Services Department

Litchfield

Yes

Lyme

No

Madison

Yes

Manchester

Yes

Mansfield

Yes

Marlborough

Yes

Meriden

No

Middlebury

Yes

Middlefield

Yes

Middletown

Yes

Milford

Yes

Monroe

Yes

Montville

Yes

Morris

Yes

Naugatuck

Yes

New Britain

Yes

New Canaan

Yes

New Fairfield

Yes

New Hartford

No

New Haven

Yes

New London

Yes

New Milford

Yes

Newington

Yes

Newtown

Yes

Norfolk

No

North Branford

Yes

North Canaan

Yes

North Haven

Yes

North Stonington

Yes

Norwalk

No

Norwich

Yes

Old Lyme

Yes

Old Saybrook

Yes

Orange

Yes

Oxford

No

Plainfield

No

Plainville

Yes

Plymouth

Yes

Pomfret

No

Portland

Yes

Preston

No

Prospect

Yes

Putnam

No

-Continued-

Town

Social Services Department

Redding

Yes

Ridgefield

Yes

Rocky Hill

Yes

Roxbury

Yes

Salem

No

Salisbury

Yes

Scotland

No

Seymour

No

Sharon

Yes

Shelton

No

Sherman

No

Simsbury

Yes

Somers

Yes

South Windsor

Yes

Southbury

Yes

Southington

Yes

Sprague

Yes

Stafford

Yes

Stamford

Yes

Sterling

No

Stonington

Yes

Stratford

No

Suffield

Yes

Thomaston

Yes

Thompson

Yes

Tolland

Yes

Torrington

Yes

Trumbull

Yes

Union

No

Vernon

Yes

Voluntown

Yes

Wallingford

Yes

Warren

No

Washington

Yes

Waterbury

No

Waterford

No

Watertown

Yes

West Hartford

Yes

West Haven

Yes

Westbrook

Yes

Weston

Yes

Westport

Yes

Wethersfield

Yes

-Continued-

Town

Social Services Department

Willington

Yes

Wilton

Yes

Winchester

Yes

Windham

Yes

Windsor

Yes

Windsor Locks

Yes

Wolcott

Yes

Woodbridge

Yes

Woodbury

Yes

Woodstock

No

FAIRFIELD COUNTY MUNICIPALITIES’ SOCIAL SERVICE DEPARTMENTS

Danbury (pop. 75,000; median household income in 1999-$ 53,664)

According to the city’s website, Danbury’s Department of Welfare and Social Services is responsible for assessing the need for, and providing a broad range of, social services in the community. Among other services, it provides:

1. information and referral;

2. medical outreach to underserved populations—the city deploys a medical caseworker to the Americares Free Clinic and Wellness on Wheels van to screen and assess patient needs and possible eligibility for state and federal medical assistance;

3. emergency shelter services for homeless adults without children (30 day maximum); and

4. emergency rental aid (help with paying back rent).

A separate Department of Elderly Service provides services to the city’s aging population.

FY 2004-05 Budget: $ 312,097 (plus an additional $ 142,000 for the homeless shelter and $ 190,000 for supportive housing).

Staff: Seven full-time; two part-time (shelter has three of the full-time and one of the part-time) employees.

Fairfield (pop. 57,400; median household income in 1999--$ 83,512)

Fairfield has a separate social services department that offers a variety of services. These include:

1. information and referral;

2. crisis intervention;

3. assessment;

4. advocacy;

5. short-term counseling;

6. case management;

7. assistance with applications for other agencies;

8. screening for Salvation Army funds and donations from others;

9. emergency assistance to prevent homelessness, hunger, and illness;

10. screening for food pantry, holiday programs, and Camp CONNRI;

11. screening for Bridgeport Hospital Bed Fund and Bridge Fund loan program;

12. energy assistance applications;

13. eviction and ejectment receivership and processing;

14. child protective services referrals; and

15. consultation for child day care facilities personnel.

FY 2004-05 Budget: $ 158,093

Staff: Three part-time employees

RELIABILITY OF CLASS SURVEY

We are not sure about the reliability of the CLASS survey. We contacted two Fairfield County towns that were listed as having separate departments and were told they did not, reducing the number of towns to 125. We believe part of the discrepancy is due to the fact that the state took over administration of the general assistance program in the late 1990s, at which time many towns eliminated or reorganized their social services departments in response.

According to the CLASS survey, two of the 23 cities and towns in Fairfield County, Sherman and Norwalk, did not have separate social services departments. But, as indicated above, we learned that an additional two (Shelton and Stratford) do not have these departments, although Stratford designates one employee as a social services liaison and the town’s senior, health, and community services departments offer social services, including help with energy assistance. People living in Sherman and Norwalk who need services are referred to DSS or the Salvation Army, and Norwalk Economic Opportunities Now (NEON), a community action agency, respectively.

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