CHAPTER 394*
TELEVISION AND RADIO SERVICE DEALERS
AND ELECTRONICS TECHNICIANS

*See Sec. 21a-9 for definition of "certificate", "license", and "registration".

Table of Contents

Sec. 20-342. Definitions.
Sec. 20-343. Board of Television and Radio Service Examiners.
Sec. 20-344. Duties of board. Examinations. Record of licensees to be maintained.
Sec. 20-345. Officers and meetings of board.
Sec. 20-346. Hearings.
Sec. 20-347. Appeal.
Sec. 20-348. Action to pass on validity of regulations.
Sec. 20-349. License required. Application. Temporary permit.
Sec. 20-350. Licensing of electronics technicians and service dealers. Reciprocity.
Sec. 20-351. Registration of apprentices. Permits.
Sec. 20-352. Provisional licenses.
Sec. 20-353. Restricted licenses. Examinations.
Sec. 20-354. Revocation or suspension of licenses and permits.
Sec. 20-355. Exhibition of licenses. Prohibited acts. License nontransferable. Expiration date.
Sec. 20-356. Statement of charges.
Sec. 20-357. Exempt persons and organizations.
Sec. 20-357a. Persons engaged as antenna or radio electronics technicians on October 1, 1971.


Sec. 20-342. Definitions. As used in this chapter, unless the context otherwise requires:
(1) "Person" means any individual, firm, association, partnership, joint stock association, trust, limited liability company or corporation;
(2) "Board" means the Electrical Work Board;
(3) "Licensed electronics technician" means any individual who has been licensed by the board pursuant to the provisions of section 20-350;
(4) "Apprentice electronics technician" means an individual to whom a permit as an apprentice has been issued pursuant to the provisions of section 20-351;
(5) "Licensed antenna technician" means any individual licensed pursuant to section 20-353;
(6) "Licensed radio electronics technician" means any individual licensed pursuant to section 20-353;
(7) "Receiving equipment" means television or radio receiving apparatus and associated components, including, but not limited to, antenna receiving systems, phonographs, tape recorders and audiovisual equipment;
(8) "Service" means the installation, maintenance, repair, replacement, inspection and modification of receiving equipment; and
(9) "Service dealer" means a person engaging in the business of servicing receiving equipment, having an established location for the performance of such service.
(February, 1965, P.A. 456, S. 1; 1971, P.A. 528, S. 1; P.A. 82-419, S. 26, 47; 82-472, S. 92, 183; P.A. 95-79, S. 67, 189; P.A. 98-3, S. 42; P.A. 99-73, S. 4.)
History: 1971 act added "and radio" in title of board of examiners, defined "certified antenna technician" and "certified radio electronics technician", and redefined "receiving equipment" to include radio apparatus, phonographs, tape recorders and audiovisual equipment; P.A. 82-419 changed certification to licensure; P.A. 82-472 subdivided the section; P.A. 95- 79 redefined "person" to include a limited liability company, effective May 31, 1995; P.A. 98-3 made technical changes; P.A. 99-73 redefined "board" by deleting reference to the State Board of Television and Radio Service Examiners and inserting reference to the Electrical Work Board.

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Sec. 20-343. Board of Television and Radio Service Examiners. Section 20-343 is repealed, effective October 1, 1999.
(February, 1965, P.A. 456, S. 2; 1971, P.A. 528, S. 2; P.A. 75-429, S. 1, 3; P.A. 77-614, S. 189, 610; Nov. Sp. Sess. P.A. 81-11, S. 12, 19; P.A. 98-3, S. 43; P.A. 99-73, S. 10.)

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Sec. 20-344. Duties of board. Examinations. Record of licensees to be maintained. (a) The Commissioner of Consumer Protection, with the advice and assistance of the board shall: (1) Establish such qualifications for the licensing and registration of electronics technicians, apprentice electronics technicians, antenna technicians, radio electronics technician and service dealers, in addition to the qualifications prescribed by this chapter, as the commissioner finds necessary for the public interest and public safety; (2) prescribe limitations and conditions governing the employment of licensed electronics technicians and the employment, training and supervision of apprentice electronics technicians and the conduct of apprenticeship programs; (3) effectuate means of eliminating irresponsible and inferior television and radio service methods and means of regulating unethical and financially unstable radio and television service and repair persons; (4) provide for the posting by service dealers of their charges at their places of business in such manner as to be clearly visible; and (5) adopt such reasonable regulations, in accordance with chapter 54, as the commissioner may deem necessary or desirable to carry out and enforce the provisions of this chapter.
(b) The board, with the consent of the commissioner, shall prepare written, oral and practical examinations to determine the qualifications of persons who apply for licenses to engage in servicing receiving equipment. Such examinations shall be administered to applicants at least three times each year by the Department of Consumer Protection. The board shall maintain a current record of all licensed service dealers, electronics technicians, apprentice electronics technicians, antenna technicians and radio electronics technicians.
(February, 1965, P.A. 456, S. 3; 1969, P.A. 667, S. 1; 1971, P.A. 528, S. 3; P.A. 77-614, S. 190, 610; P.A. 82-419, S. 27, 47; P.A. 98-3, S. 44.)
History: 1969 act amended Subdiv. (c) to allow authorization of board secretary as administrator of examinations, substituted "effectuate" for "study and recommend" in Subdiv. (e) and inserted new Subdiv. (f) re posting of charges, relettering former Subdiv. (f) accordingly; 1971 act included certified antenna technicians and certified radio electronics technicians in Subdivs. (a) and (d) and included radio service methods and radio repairmen in Subdiv. (e); P.A. 77-614 transferred duties formerly held by board to consumer protection commissioner, retaining board in advisory role, deleted former Subdivs. (c) and (d) re examinations and records pertaining to licensees and redesignated remaining Subdivs. with numeric indicators and added Subsec. (b) re examinations and record-keeping, specifying duties of board and consumer protection department with respect to both, effective January 1, 1979; P.A. 82-419 changed certification to licensure; P.A. 98-3 made technical changes in Subsec. (a).

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Sec. 20-345. Officers and meetings of board. Section 20-345 is repealed, effective October 1, 1998.
(February, 1965, P.A. 456, S. 4; P.A. 75-429, S. 2, 3; P.A. 77-614, S. 609, 610; P.A. 83-487, S. 17, 33; P.A. 98-3, S. 70.)

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Sec. 20-346. Hearings. The board may hold hearings on any matter under the provisions of this chapter. Such hearings shall be conducted in accordance with the regulations adopted by the Commissioner of Consumer Protection in accordance with chapter 54.
(February, 1965, P.A. 456, S. 5; 1969, P.A. 667, S. 2; P.A. 77-614, S. 191, 610; P.A. 98-3, S. 45.)
History: 1969 act gave board power to delegate investigative authority and power to conduct hearings; P.A. 77-614 replaced reference to board powers to make investigations, issue subpoenas, take oaths, etc. with statement requiring that hearings be conducted in accordance with regulations of consumer protection commissioner, effective January 1, 1979; P.A. 98-3 made technical changes.

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Sec. 20-347. Appeal. Any person aggrieved by an order or decision of the board may appeal therefrom in accordance with the provisions of section 4-183.
(February, 1965, P.A. 456, S. 6; P.A. 76-436, S. 439, 681; P.A. 77-603, S. 85, 125; 77-614, S. 192, 610.)
History: P.A. 76-436 replaced court of common pleas with superior court and added reference to judicial districts, effective July 1, 1978; P.A. 77-603 and 77-614 replaced previous appeal provision with statement requiring that appeals be made in accordance with Sec. 4-183.

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Sec. 20-348. Action to pass on validity of regulations. Section 20-348 is repealed.
(February, 1965, P.A. 456, S. 7; P.A. 76-436, S. 440, 681; P.A. 77-603, S. 54, 125; 77-614, S. 609, 610.)

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Sec. 20-349. License required. Application. Temporary permit. (a) No person shall install, service, maintain, recondition or repair receiving equipment of another, or procure the services of a third person to act on his behalf in the installation, servicing, maintenance, reconditioning or repair of receiving equipment of another without a license or a temporary permit issued for such purpose in accordance with the provisions of this chapter.
(b) No person shall offer by advertisement, telephone or in any other manner to install, service, maintain or repair receiving equipment unless such person has been licensed for such purpose in accordance with the provisions of this chapter.
(c) Any person desiring to be licensed under this chapter shall apply to the board in writing, on forms which the Department of Consumer Protection shall provide, stating: (1) Such person's name, residence address and business address; (2) a brief description of his qualifications, including the length and nature of his experience; (3) in the case of an apprentice, the name of his employer or supervisor; and (4) such other information as the department may require. Each application for a license as a service dealer shall be accompanied by a fee of one hundred dollars. Each application for a license as a licensed electronics technician, licensed antenna technician or licensed radio electronics technician shall be accompanied by a fee of forty dollars. Each application for a permit as an apprentice shall be accompanied by a fee of twenty dollars. If a service dealer as an individual is a licensed electronics technician or licensed radio electronics technician, only one license fee shall be charged in the amount of one hundred dollars. On receipt of an application under the provisions of this section, the board may, for an additional fee of twenty dollars, authorize the department to issue a temporary permit which will allow the applicant to serve in the capacity for which he seeks licensure until the next examination for such license, provided only one such temporary permit shall be issued to such applicant. All such fees shall be paid to the department.
(February, 1965, P.A. 456, S. 8; 1969, P.A. 667, S. 3; 1971, P.A. 528, S. 4; P.A. 77-614, S. 193, 610; P.A. 81-361, S. 28, 39; P.A. 82-419, S. 28, 47; P.A. 89-251, S. 136, 203; P.A. 98-3, S. 46.)
History: 1969 act deleted references to specific types of licenses and permits, i.e. service dealer or electronics technician licenses and apprentice permit, referring instead to licenses and temporary permits, forbade use of third person's services in Subsec. (a) and added provision in Subsec. (c) re issuance of temporary permits; 1971 act added references to fees for certified antenna technicians and certified radio electronics technicians in Subsec. (c); P.A. 77-614 deleted reference to examinations "to be held by the board" in Subsec. (c), reflecting transfer of conduct of examinations to consumer protection department, effective January 1, 1979; P.A. 81-361 amended section to provide that application forms are to be prescribed by the department instead of the board and that fees are payable to the department as of July 1, 1981; P.A. 82-419 changed certification to licensure; P.A. 89-251 amended Subsec. (c) to increase the application fee (1) for service dealers from twenty-five dollars to one hundred dollars, (2) for electronics technicians, antenna technicians and radio electronic technicians from ten dollars to forty dollars, (3) for apprentices from five dollars to twenty dollars, (4) for combined licensees from twenty-five dollars to one hundred dollars and (5) for a temporary permit from five dollars to twenty dollars; P.A. 98-3 made technical changes in Subsec. (c).

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Sec. 20-350. Licensing of electronics technicians and service dealers. Reciprocity. (a) The board may authorize the Department of Consumer Protection to issue a license as a licensed electronics technician to any person who has engaged in servicing receiving equipment for four or more years, or who has a combination of technical training at a university, college, correspondence or vocational or technical school and practical experience equivalent to three years, with not less than one year of actual practical experience, immediately preceding his application, who successfully demonstrates his knowledge of and fitness for servicing receiving equipment by written, oral and practical examination.
(b) The board may authorize the Department of Consumer Protection to issue a license without examination to any person who, at the time of the application or within thirty days prior thereto, was licensed to engage in servicing receiving equipment by another state under a law which contained qualifications substantially similar to those prescribed by this chapter, which state grants reciprocity to persons licensed under the provisions of this chapter.
(c) The board may authorize the Department of Consumer Protection to issue a service dealer's license to (1) any person engaged in the sale or servicing of receiving equipment who holds an unrestricted electronics technician license, (2) any such person who has a holder of such a license in his employ, or (3) any such person who otherwise procures the services of a holder of such a license. When a service dealer license has been issued to an applicant under this subsection based on the qualifications of a regular employee who has been issued an unrestricted electronics technician license, and the active services of such employee with the service dealer licensee have been terminated, such service dealer license shall be of no effect until the service dealer is again qualified in accordance with the provisions of this subsection, and no such service dealer shall engage in the business regulated by this chapter during the period for which he is not so qualified.
(February, 1965, P.A. 456, S. 10; 1969, P.A. 667, S. 4; P.A. 81-361, S. 29, 39; P.A. 82-419, S. 29, 47; 82-472, S. 93, 183; P.A. 98-3, S. 47.)
History: 1969 act amended Subsec. (c) to specify issuance of license to "any person engaged in the sale or servicing of receiving equipment" who holds electronics technician license and to allow issuance of license to any person "who otherwise procures the services of a holder of such a license"; P.A. 81-361 amended section to allow the department to issue licenses upon the authorization of the board on and after July 1, 1981; P.A. 82-419 changed certification to licensure; P.A. 82-472 made a technical correction in Subsec. (c); P.A. 98-3 made technical changes in Subsec. (c).

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Sec. 20-351. Registration of apprentices. Permits. The board may register as an apprentice, and the Department of Consumer Protection may issue an apprentice electronics technician permit to, any applicant not qualified for a license as a licensed electronics technician who desires to be trained in and who engages in servicing receiving equipment under the supervision of a licensed electronics technician or in an apprentice program approved by the board. Each apprentice so registered shall notify the board in writing within fifteen days after any change of his employment which effects a change of his supervising certified electronics technician or apprentice program or a termination of his apprenticeship.
(February, 1965, P.A. 456, S. 11; P.A. 81-361, S. 30, 39; P.A. 82-419, S. 30, 47.)
History: P.A. 81-361 amended section to provide for issuance of apprentice permit by department instead of board as of July 1, 1981; P.A. 82-419 changed certification to licensure.

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Sec. 20-352. Provisional licenses. Obsolete.
(February, 1965, P.A. 456, S. 12.)

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Sec. 20-353. Restricted licenses. Examinations. (a) The Department of Consumer Protection, at the direction of the board, may issue restricted licenses, either as apprentice electronics technician, electronics technician, antenna technician or radio electronics technician, to applicants otherwise eligible under this chapter who demonstrate their competence in any particular television or radio electronics field but who, in the opinion of the board, have insufficient training and experience to service all types of receiving equipment.
(b) The board, with the consent of the Commissioner of Consumer Protection, may prepare written, oral and practical examinations to determine the qualifications of persons who apply for restricted licenses or renewals of such licenses. Such examinations shall be administered by the Department of Consumer Protection.
(February, 1965, P.A. 456, S. 13; 1971, P.A. 528, S. 5; P.A. 77-614, S. 194, 610; P.A. 81-361, S. 31, 39; P.A. 82-419, S. 31, 47; P.A. 98-3, S. 48.)
History: 1971 act included restricted licenses for certified antenna technicians and certified radio electronics technicians, added word "radio" modifying "electronics field" and added Subsec. (b) re examinations for restricted licenses; P.A. 77- 614 transferred power to conduct examinations from board to department of consumer protection and required consent of consumer protection commissioner for examination preparation in Subsec. (b), effective January 1, 1979; P.A. 81-361 amended section to provide that department has authority to issue restricted licenses at the direction of the board as of July 1, 1981; P.A. 82-419 deleted references to certification; P.A. 98-3 made technical changes.

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Sec. 20-354. Revocation or suspension of licenses and permits. (a) The board may revoke or suspend any license or permit as a service dealer, electronics technician, apprentice electronics technician, antenna technician or radio electronics technician for: (1) Conduct of a character likely to mislead, deceive or defraud the public or the board; (2) engaging in any untruthful or misleading advertising; and (3) violation of any of the provisions of this chapter or any regulation adopted under this chapter.
(b) No such revocation or suspension shall be ordered by the board except upon notice and hearing as provided in the regulations adopted by the Commissioner of Consumer Protection in accordance with chapter 54.
(February, 1965, P.A. 456, S. 14; 1971, P.A. 528, S. 6; P.A. 77-614, S. 195, 610; P.A. 82-419, S. 32, 47; P.A. 98-3, S. 49.)
History: 1971 act made provisions applicable to certified antenna technicians and certified radio electronics technicians; P.A. 77-614 referred to regulations established under chapter rather than to regulations of the board in Subsec. (a), replaced provisions re notice and hearing in Subsec. (b) with statement that notice and hearing be in accordance with regulations of consumer protection commissioner and deleted Subsec. (c) which had required board to file finding of fact and statement of conclusions with orders revoking, suspending, etc. license and give licensee affected a copy of the material, effective January 1, 1979; P.A. 82-419 deleted references to certification; P.A. 98-3 made technical changes.

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Sec. 20-355. Exhibition of licenses. Prohibited acts. License nontransferable. Expiration date. (a) Each person engaged in servicing receiving equipment shall exhibit his license upon the request of any interested party.
(b) No person shall: (1) Present or attempt to present, as his own, the license of another; (2) knowingly give false evidence of a material nature to the board, or any member of the board, for the purpose of procuring a license; (3) represent himself falsely as or impersonate a licensed service dealer, licensed electronics technician, apprentice electronics technician, licensed antenna technician or licensed radio electronics technician; (4) use or attempt to use a license or permit which has expired or which has been suspended or revoked; or (5) use or attempt to use a license or permit which is restricted in excess of the restriction imposed on such license or permit. Any person who violates any provision of this chapter shall be fined not more than five hundred dollars or imprisoned for not more than one year or be both fined and imprisoned.
(c) Licenses issued to service dealers, electronics technicians, apprentice technicians, antenna technicians and radio electronics technicians under this chapter shall not be transferable.
(d) All licenses issued under this chapter shall expire annually. If a licensee has failed to renew his license within one year after its expiration, his application for renewal shall be considered as a new application under section 20-350.
(February, 1965, P.A. 456, S. 15; 1969, P.A. 667, S. 5; 1971, P.A. 528, S. 7; P.A. 81-361, S. 32, 39; P.A. 82-419, S. 33, 47; P.A. 94-36, S. 19, 42; P.A. 98-3, S. 50.)
History: 1969 act amended Subsec. (d) to change expiration date from one year from date of issuance to October first following issuance and added provisions governing licensees' failure to renew licenses in timely fashion; 1971 act made provisions applicable to certified antenna technicians and certified radio electronics technicians; P.A. 81-361 rephrased Subsec. (d) but made no substantive changes; P.A. 82-419 changed certification to licensure; P.A. 94-36 amended Subsec. (d) to eliminate the "October first" license expiration date and license renewal late fees, effective January 1, 1995; P.A. 98-3 made technical changes.
See Sec. 21a-4(c) re fines for late license renewals.
See Sec 21a-10(b) re staggered schedule for license renewals.

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Sec. 20-356. Statement of charges. All charges to customers made by persons licensed under this chapter for installing, servicing, maintaining or repairing receiving equipment shall be made out in duplicate form, one of which shall be delivered to the customer when completed and shall state indelibly, accurately and clearly the date or dates when the work was performed, the make, model and serial number of the receiving equipment, the full name and license number of the licensed person, the name and address of the customer, the customer complaint, and a computation of the charge. Such computation shall separately specify the work for which such charge was made and the amount charged for labor and for each part or replacement, whether such part or replacement was new or used.
(February, 1965, P.A. 456, S. 16; P.A. 98-3, S. 51.)
History: P.A. 98-3 made technical changes.

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Sec. 20-357. Exempt persons and organizations. This chapter shall not apply to any of the following persons or organizations: (1) The government of the state, municipalities of the state, or any department or agency of the state or such municipalities; (2) the government of the United States or any of its departments or agencies; (3) any school, public or private, offering as part of a vocational education program courses and training in the installation, maintenance, repair, replacement, testing, inspection and modification of receiving equipment and the instructors and teachers of such courses and training; provided the exemption granted by this subdivision shall be applicable only to the service of receiving equipment rendered in and as part of a regularly constituted vocational educational program and when such service is not offered to the public for hire; (4) any bona fide manufacturer of receiving equipment or the component parts of receiving equipment; (5) any public service company regulated by the Department of Public Utility Control, including any community antenna television company, as defined in section 16-1, or any of their corporate affiliates where the work performed for such affiliates is on behalf of such public service company; (6) dealers and repairers licensed under the provisions of section 14-52, provided, the exemption granted by this subdivision shall apply only to sales, installation and removal of receiving equipment for motor vehicles.
(February, 1965, P.A. 456, S. 9; P.A. 75-486, S. 53, 69; P.A. 77-614, S. 162, 610; P.A. 79-271; P.A. 80-482, S. 178, 348; P.A. 96-21, S. 2, 3.)
History: P.A. 75-486 replaced public utilities commission with public utilities control authority; P.A. 77-614 replaced public utilities control authority with division of public utility control within the department of business regulation, effective January 1, 1979; P.A. 79-271 added exemption re dealers and repairers in new Subdiv. (6) replaced other alphabetic Subdiv. indicators with numeric indicators and rephrased provisions previously in existence; P.A. 80-482 made division of public utility control an independent department and deleted reference to abolished department of business regulation; P.A. 96- 21 added reference to community antenna television companies in Subdiv. (5), effective April 29, 1996.

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Sec. 20-357a. Persons engaged as antenna or radio electronics technicians on October 1, 1971. No person engaged on October 1, 1971, as an antenna technician or a radio electronics technician who shall apply for the appropriate license or licenses under this chapter prior to December 31, 1971, shall be in violation of this chapter unless and until his application for such license or licenses shall be denied.
(1971, P.A. 528, S. 8.)

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