Bradley International Airport (2000)

In March 2000, the Legislative Program Review and Investigations Committee voted to do a study of Bradley International Airport to determine if the airport is optimally achieving its economic development potential. The call for the study came after several consultant studies and the Governor's Council on Economic Competitiveness and Technology's report were issued calling for substantial change at Bradley. However options resulting from those reports came too late in the spring of 2000 to be acted on during that legislative session.

The program review study found that Bradley lacked a business development focus, and was run like a state agency, despite being established as an enterprise fund, reliant on its own revenue, and not taxes, to operate. The committee also found that the Department of Transportation (DOT), which manages and operates Bradley, had delayed some of the larger projects called for in the 1993 airport master plan, which placed the construction of a new terminal three years behind its 1999 completion date.

The committee concluded that airside operations, and not business development, had been Bradley's major focus, and to be successful Bradley must place greater emphasis and resources on business development, including marketing and customer relations.

The program review committee determined that Bradley needed outside direction from key business leaders, with authority over key personnel, financing, planning and operations. The committee developed a three-pronged approach, encompassing 14 separate recommendations, to improve Bradley's structure and operations:

Legislative action. All of the committee's recommendations were incorporated into Substitute Senate Bill 1276, which went to the Transportation Committee but no action was taken. The Transportation Committee raised an omnibus transportation strategy bill (HB 6985), which eventually was passed (P.A. 01-5) during the June Special Session. The act contains some provisions that are similar to the program review bill, but other elements require less change for Bradley than program review's bill.

The act establishes a seven-member board comprised of the commissioners of transportation and economic and community development, as well one appointed member each from the Connecticut Transportation Strategy Board, and community advisory board (both boards are also created in the act) and three public members. Individual members will be appointed by legislative leaders or the governor, as specified in the bill. (The program review bill had called for nine members - the same two agency commissioners -- and seven members appointed by the governor with legislative approval). The act requires the appointed members to be senior business leaders or executives with corporate or institutional experience; the program review bill included a similar requirement.

The act abolishes the Bradley Airport Commission, and replaces it with a community advisory board (CAB), provisions also included in the program review bill. The act specifies the appointees to the community advisory board consist of the chief elected officials of the four towns surrounding Bradley, while the program review bill had not changed the membership of the previous Bradley Airport Commission, but had made its role advisory, and changed its functions.

Public Act 01-5 outlines 14 functions the Bradley Board of Directors must perform, many of them comparable to functions contained in sSB 1276. Three major differences are:

Compliance. To assess the implementation status of the legislation, DOT was asked to confer with the Bradley Board and respond to the committee regarding progress made in fulfilling the board's mandated functions. The table below lists the board's major functions, the level of compliance achieved to date, along with explanatory comments on the board's progress. The committee recognizes that the board has not been operational all that long, and Public Act 01-5 gave the board somewhat less independent authority than SB 176. Therefore, it is still too early to evaluate whether the board will assume the oversight and leadership role necessary to direct Bradley on its new path.

Summary of Compliance with Committee Recommendations

Recommendation

Status

Comment

Develop an organizational and management structure for Bradley

None

To be done at a future board meeting

Approve Bradley's annual capital and operating budget

None

Board will be provided the draft budget for review in March

Establish cooperative efforts with the CSTB

Partial

Board member from CTSB appointed, boards remain in continuous contact

Establish a vision statement and strategic goals for Bradley and regularly assess progress

Partial

Vision statement adopted in December 2001; Board to begin developing strategic goals in areas of: passenger traffic; international service; finance and funding; and airport ranking - in February 2002

Approve the airport master plan

Partial

First phase - inventory, data collection, and forecasting - completed. Second phase -- to address need for additional facilities, both short-term and long-term - will begin in March 2002, with anticipated completion in 2003. Board will be invited to all scheduled meetings and will ultimately approve the document before it is finalized.

Establish and review marketing plans, and establish "best use" of airport property

Partial

Current BIA marketing plans reviewed at January 17, 2002 meeting. In addition, the Board will hear a presentation, at its February meeting, from a concession consultant on food, beverage and merchandise proposals for the new terminal and concourse

Develop procedures related to consultant selection and review of significant contracts

Partial

Bradley Board currently working on procedures. Board asked DOT to develop a recommendation establishing a minimum contract level for Board review and approval. List of significant contracts

Seek appropriate independent expertise, especially on strategy and marketing, and select consultants needed

Partial

Board working to develop a consultant selection policy.

Ensure customer service standards, performance targets and assessment systems are established

Partial

Consulting firm presented a review of a recent passenger survey of airport sue and services at November 2001 board meeting. Consultant will conduct another survey in early 2002, and asked for board input.

Approve community relations policies and ensure the CAB regularly considers comment from the community in airport-related decisions

Partial

Board has received updates from CAB and is in process of developing a schedule of bi-annual meetings

Adopt code of conduct for members and rules for conducting business

Full

Board adopted Code of Ethics for Public Officials (C.G.S., Chapter 10), and Roberts Rules of Order at its October 2001 meeting